Module 13 · Part 4 · Participants
Recruitment Strategies
Build a recruitment strategy that reaches your community effectively, with particular attention to the unique challenges of rare disease recruitment.
Patient Registries 101 · Dr. Danielle Boyce · EpilepsyLive
The rare disease recruitment challenge
- For common diseases, standard recruitment channels (physician referral, hospital outreach, advertising) work reasonably well.
- Key principles for rare disease recruitment
- Participants are your best recruiters, the community recruits itself
- Meet participants where they already are (online communities, support groups, specialty clinics)
- Trust is everything, participants evaluate the organization behind the registry before enrolling
- Reduce friction relentlessly, every extra step loses participants
Community and support organizations
- Your own organization's community is your primary recruitment source.
- Email newsletter to members
- Social media (Facebook groups are particularly active for rare disease communities)
- Annual conference / family day
- Participant ambassadors who share their registry participation story
Clinical site partnerships
- Specialty clinics (neuromuscular centers, metabolic disease clinics, etc.) see concentrated participant populations.
- Train physicians and nurses to mention the registry at clinic visits
- Provide participant-facing materials for waiting rooms and exam rooms
- Enable direct referral from the clinic to the registry
Registries and disease networks
- Many disease communities have existing participant directories, foundations, or networks.
- Other disease foundations in your space
- International advocacy organizations
- Academic centers with existing participant cohorts
Social media and online communities
- Facebook participant groups for your disease
- Rare disease social networks (Inspire, RareConnect)
- Disease specific forums and Reddit communities
- Targeted social media advertising (Facebook/Instagram allow targeting by condition interest)
ClinicalTrials.gov listing
- List your registry on ClinicalTrials.gov (it's free).
- clinicaltrials.gov
NORD RareConnect and Global Genes
- Both organizations have participant-facing platforms and can help publicize your registry to their communities.
Reducing enrollment friction
- Every step between a participant hearing about your registry and completing enrollment is an opportunity for dropout.
- Measure dropout at each stage.
- Lengthy eligibility screening before consent
- Consent document that requires printing and signing
- No mobile-optimized enrollment form
- Required fields that participants don't know (exact diagnosis date, genetic mutation details)
Reducing enrollment friction (cont.)
- No "save and return later" option
- Best practices
- Enable enrollment from a mobile device
- Use eConsent with digital signature
- Make baseline questionnaire completable in 20 minutes or less
- Send follow up reminders at 24 hours, 1 week, and 1 month for incomplete enrollments
Reducing enrollment friction (cont.)
- Offer enrollment assistance (phone support, email help desk)
Retention strategies
- Enrollment is only the beginning.
- Regular communication: Quarterly or annual newsletters reporting registry progress and findings
- Results return: Share aggregate findings back to participants, what is the registry learning?
- Feedback loops: Surveys about registry experience; act on feedback
- Acknowledgment: Recognize participants in publications (with consent)
- Reminders: Automated follow up reminders at scheduled data collection timepoints
Retention strategies (cont.)
- Easy withdrawal: Make it simple to update preferences or withdraw, trust is maintained by respecting autonomy
Key resources
- NORD Rare Disease Participant Recruitment Resources
- Global Genes Rare Advocacy Tools
- RareConnect
- Inspire Participant Community
- ClinicalTrials.gov Registration Guide
- PCORI Engagement in Research Resources
Key resources (cont.)
- ← Module 12 | Module 14: Study Coordinators →